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Have an agent negotiate your internet bill down

Todd Saunders asked Muse to negotiate a better price with Verizon Fios in the chat on its website. Support first said he already had the lowest price and nothing could be done. Saunders then told Muse to push harder, and the company came back with an offer that saves him 180 dollars a year. He would never have waited that long in the chat himself, he writes, but he does not say whether Muse asked before accepting.

Done with MuseModerate

This is a public report, not advice from Skatteetaten, NAV, Altinn or an accountant. Check figures, deadlines and decisions against the original.

What was done

Todd Saunders asked Muse to negotiate a better price with Verizon Fios in the chat on its website. Support first said he already had the lowest price and nothing could be done. Saunders then told Muse to push harder, and the company came back with an offer that saves him 180 dollars a year. He would never have waited that long in the chat himself, he writes, but he does not say whether Muse asked before accepting.

How to do it

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Try it with Muse

Go through my latest bill from [provider] and find what I pay for each part of the plan. Contact support through the chat and ask for a better price. Do not accept anything that locks me in longer than today or removes something I use. Show me the offer before you say yes. You are done when I have approved a new price, or you have shown me the provider's answer and what you tried.

Replace text in brackets with your own.

Read the original

@toddsaunders on X ·

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