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Hotmail from 96 to 60 percent full

Anand had Muse tidy an old Hotmail while he napped. The inbox went from 96 to 60 percent full. More than 20,000 old promotional emails were deleted after approval, out of about 80,000 emails.

Done with MuseModerate

What was done

On 26 September 2026 Anand writes that Muse, while he napped, cleaned Hotmail from 96 percent full to 60 percent. It went through about 80,000 emails and deleted more than 20,000 old promotions and newsletters, with his approval, and kept a log. It also chased a missing refund from a former internet provider, pulled details from email and got a date for when the refund would arrive. It scheduled an HVAC service from earlier years' maintenance. The profile says the United States.

How it went

The inbox stood at 60 percent after the tidy. The refund got a date, not necessarily a payout that day. The post does not state the amount.

Worth knowing

The deletion happened with approval, and the log is the point if something important went missing. A refund date is not the same as money in the account.

How to do it

  1. Ask the agent to propose what is promotional, and to show a sample before it deletes.
  2. Require a log of what is deleted.
  3. Do not let it cancel contracts or demand money until you have read the text.

Try it with Muse

Go through [inbox]. Propose promotions and newsletters that can be deleted. Show a sample and a count. Do not delete until I say yes. Write a log. Do not cancel anything.

Replace text in brackets with your own.

Done when. You have said yes to a bounded set, and the log shows what was deleted.

Safety rule. No deletion without a yes, and a log must remain. No cancellation.

Read the original

Read the original · Anand on X ·

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