An insurance claim after a burst pipe, run by him
wellpast uses Claude for his side of an insurance claim after a water pipe burst two months earlier. Claude reads the policy, keeps the receipts in order and flags when the adjuster delays.
Done with ClaudeAdvanced
This is a public report, not advice from Skatteetaten, NAV, Altinn or an accountant. Check figures, deadlines and decisions against the original.
What was done
On 2 September 2026 wellpast writes on Hacker News that a water pipe burst in the house two months earlier. He uses Claude for his side of the claim against the insurer: reading the policy, organising and filing scanned receipts for extra living costs, reading messages from the adjusters and telling him, calling out delays and broken promises, challenging refusals against the policy, keeping a log of the correspondence, and logging estimates and invoices.
How it went
He writes that the adjuster gets tidy receipts and logs, and that Claude is adamant the delays have gone so far that he should file a complaint with the state insurance bureau. The post does not say the complaint has been sent, or that the claim has been decided.
Worth knowing
The complaint has not been sent in what the post says. Claude has a view of the adjuster. That is not a decision. Check the original and the policy. This is not advice from an insurer.
How to do it
- Put the policy and the receipts in a folder the agent can read.
- Ask for a log: date, what was promised, and what arrived.
- Send no complaint until you have read it and checked the deadline yourself.
Try it with Claude
Read [policy] and the receipts in [folder]. Make a log of the correspondence: date, promised reply, actual reply. Point at what appears to conflict with the policy. Do not send a complaint. Do not invent amounts that are not on a receipt.
Replace text in brackets with your own.
Done when. You have read the log, and no complaint has been sent.
Safety rule. The agent sends no complaint and invents no amounts. You check the deadline.
Read the original
Read the original · wellpast on Hacker News ·