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The shampoo was bought, the shipping showed up later

Melina Flabiano asked Perplexity to buy OGX shampoo. CVS confirmed the purchase 4 hours later, with a $5 shipping fee she had not seen.

Done with Valgfri agentAdvanced

What was done

On 12 February 2025 Melina Flabiano writes in Curious Commerce that she asked Perplexity for OGX shampoo. It showed options from CVS, Ulta and other shops. Buy with Pro starts the purchase. She had to enter details again after giving a card for the Perplexity Pro trial. She writes that she gave $10 to Perplexity, and that Perplexity would buy the shampoo from CVS with that $10. An email from CVS confirmed the purchase 4 hours later. CVS charged $5 in shipping that she had not seen. Both screenshots had said free delivery. She writes that the total then rose by 50%, from $10 to $15.

How it went

The shampoo was purchased. The $5 shipping was a surprise, and the total went from $10 to $15. She does not say she was refunded.

Worth knowing

She does not say whether a price change would be refunded or charged. The bottle size is not stated. Perplexity is not a shop of its own. She writes that the service scrapes product details from the web.

How to do it

  1. Ask the agent to show [item] at [shop] with price and shipping.
  2. Compare the total with what the screen promises.
  3. Pay yourself only if the shipping is inside the amount you accept.

Try it with Valgfri agent

Find [item] at [shop]. Show the price and the shipping before purchase. Do not pay until I say yes.

Replace text in brackets with your own.

Done when. The price and the shipping have been read, and nothing has been paid unless you said yes.

Safety rule. The agent does not pay. You check the shipping and you pay.

Read the original

Read the original · Curious Commerce ·

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