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Use an agent as help desk for Mac and iPhone

A man with no IT department uses Claude Cowork as a help desk. With control of his Mac and his phone mirrored on screen, it cleared 125GB off a full drive and fixed six security settings on his iPhone, including a missing update. The phone audit took twenty minutes, and the changes were made one at a time after his yes. It left passcodes and recovery keys alone, and Face ID has to be set on the phone itself.

Done with Claude CoworkModerate

What was done

A man with no IT department uses Claude Cowork as a help desk. With control of his Mac and his phone mirrored on screen, it cleared 125GB off a full drive and fixed six security settings on his iPhone, including a missing update. The phone audit took twenty minutes, and the changes were made one at a time after his yes. It left passcodes and recovery keys alone, and Face ID has to be set on the phone itself.

How to do it

  1. Paste the prompt into the tool, and replace the text in brackets with your own.
  2. Read the answer through. Do not send, delete or publish anything until you have seen it yourself.
  3. Check the original before you trust a figure, a name or a date.

Try it with Claude Cowork

Go through my Mac and make a ranked list of what takes the most space, slows it down or is a security risk. Explain each item in plain words. Show me the list before anything is changed, then make one change at a time after I have said yes. Do not touch passwords, passcodes or recovery keys. You are done when I have gone through the whole list and know what has been changed.
Read the original

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